How exactly does the service work?
Pretty simple really!
We come to your house and let ourselves in your backyard.  We scoop up all the doggy doo and leave you a receipt.  All of our equipment (and shoes) are disinfected before we go to the next job!

Do I have to sign up for up for a specific amount of time or sign a contract?
No, you can start and stop service at anytime, just give us a call.  We do not bill in advance, we charge for services that have been completed.  If you stop our service, then restart again at a later date, there may be another initial clean-up fee depending on how much work you've done since we last serviced your yard! This fee will be determined at our visit.

Sign me up! How do I do that....?
Give us a call and we can answer any other questions you may have and we'll schedule a time for our initial visit.  During that visit we'll (obviously) find out where you live, met you and your dog(s), have you sign a waiver to allow us in your back-yard, and discuss your options, needs, and schedule!  At that time we can go ahead and do your initial clean-up, or schedule it for a later day. (Initial clean-up fee due the day of service)

Should I unlock the gate?
Yes please! We do not climb fences or engage in any type of activity that would cause a call to the police by your neighbors, or cause damage to your property, or injure our employees .  You may provide us with a key or combination at our initial set up meeting.

Can my dog be in the yard when you come scoop ?
The majority of the time, yes.  Remember you dog acts differently when you are not home! If your dog is not good with strangers and will not let us into the yard, we ask that on your scheduled scooping day you restrain them or keep them in the house. 

What if I need to skip a service?
Going on vacation? Dogs won't be there for a while? Have backyard plans for that day? No Problem!  Just give us a call at least 24 hours in advance and we'll reschedule.  There will be no charge if you call in time.  If you forget to unlock the gate that day, or we can't get in due to the dogs, we'll forgive you once and reschedule, but you will be charged for service the second time.

What if it snows or rains?
Unfortunately you dog still poops, so we'll be there! If there is so much snow we are unable to find the poo (which is rare around here) we'll scoop what we can and just have to spend more time there next week! 
If the weather is so bad that it is unsafe to drive or be outdoors, we will let you know right away, and be there as soon as it's safe!